Shipping policy

At The jewellery Walay, we are committed to delivering your favorite jewelry safely, quickly, and securely right to your doorstep anywhere in Pakistan.

1. Shipping Coverage

  • We ship exclusively nationwide across Pakistan. International shipping is currently not available.

2. Shipping Charges

  • Standard Flat Delivery Rate: PKR 250 on all orders nationwide.

3. Delivery Timeframes Orders are processed and dispatched as quickly as possible. Estimated delivery times after dispatch are:

  • Sindh Region: 2 – 3 business days.

  • Other Cities & Nationwide Regions: 5 – 6 business days.

  • Average Delivery Time: 3 – 4 business days.

4. Payment Methods To make shopping easy and secure, we offer:

  • Cash on Delivery (COD) nationwide.

  • Online Payments (Credit/Debit Card or direct bank transfer).

5. Order Tracking & Confirmation

  • Once your order is dispatched, you will receive a tracking code and confirmation link via Email and WhatsApp.

  • You can use this tracking number to monitor your parcel's live status directly on our courier partner's portal.

6. Courier Partners To ensure safe handling and timely delivery of your precious jewelry, all shipments are handled by our trusted logistics partners:

  • TCS

  • Leopards Courier

  • Trax

7. Delivery Support If your parcel is delayed or you have any delivery-related questions, reach out to us directly on WhatsApp at [0313-7611357] with your order ID.